Your airline lost your luggage. Your car rental company ran out of sedans and handed you the keys to a gas-guzzling van. Your hotel can't find your reservation, and you're homeless on vacation. What now?
I've been mediating travel disputes my entire career, and I know what to do. I'm National Geographic Traveler's ombudsman, and I write the Travel Troubleshooter column every week ( www.csr.elliott.org). When vacations head south, I get the call.
Over the years, I've developed a few insider tricks for fixing a derailed trip: whom to write, what to say and where to go when no one listens. But if I had to distill everything into one simple rule, it would be: The sooner you speak up, the better your chances of getting what you deserve.
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Monday, March 10, 2008
Friday, March 7, 2008
Local resident Cathleen Elmer becomes author at 90
Nannette Kilbey-Smith 06.FEB.08
FLORESVILLE � It�s a long way � in distance and culture � from the home of her youth, but Cathleen Burns Elmer has settled into life here in the same way she�s faced other changes in her life: with a positive attitude and an indomitable spirit. And at the grand age of �just 90,� Cathleen is, quite literally, opening a new chapter in her life: She�s just published her first novel.
�It�s not my first novel,� Cathleen said. �It�s just the first one that�s been published!�
A native of Andover, Mass., and the product of a conventional Catholic family upbringing, she has always been interested in words.
�I�ve been writing almost since I was born,� Cathleen said recently.
She confesses to writing and illustrating stories behind the pages of her Sadler�s Graded Geography book.
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FLORESVILLE � It�s a long way � in distance and culture � from the home of her youth, but Cathleen Burns Elmer has settled into life here in the same way she�s faced other changes in her life: with a positive attitude and an indomitable spirit. And at the grand age of �just 90,� Cathleen is, quite literally, opening a new chapter in her life: She�s just published her first novel.
�It�s not my first novel,� Cathleen said. �It�s just the first one that�s been published!�
A native of Andover, Mass., and the product of a conventional Catholic family upbringing, she has always been interested in words.
�I�ve been writing almost since I was born,� Cathleen said recently.
She confesses to writing and illustrating stories behind the pages of her Sadler�s Graded Geography book.
Read More
Tuesday, March 4, 2008
MS doesn't hinder mom's optimistic attitude
Shirley Busch is an optimist. Like everyone, the St. Ann resident has had her share of challenges and disappointments, but she handles them all with an upbeat attitude and positive outlook.Busch said she was amazed when she was named the 2007 Mother of the Year by the National Multiple Sclerosis Society's Gateway Area Chapter."Shirley is a great lady," noted Lori Hutchings, spokesperson for the chapter. "She's earned this tribute for handling the daily challenges of parenthood with dignity, grace, strength, compassion and creativity. She was chosen from hundreds of nominations."Busch, 74, says she lives in an "MS family." She has lived with the disease for 46 years. Her oldest daughter, Deborah Busch-Cejka, was diagnosed with MS just before taking her first law exam in college. She's had the disease for 19 years.Cejka nominated her mother for the honor.
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Saturday, March 1, 2008
Setting the Proper Tone for a Termination Meeting
Firing an employee can be difficult, but if you approach it the right way, it doesn't have to be torturous for you or the employee.
While you can't control an employee's actions, you can maintain a positive and professional attitude that may help prevent any bitterness. Keep the tone of a termination meeting positive; creating a tense atmosphere may make your employee resentful and more likely to resort to legal action. Consider these ways to help keep the meeting upbeat:
Thank the employee. Start the meeting by sincerely thanking the employee for their contribution to your company.
Don't assess blame or make apologies. There's no reason to blame the employee or the company for the termination. Just explain that the company's needs don't match the employee's particular skills.
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Wednesday, February 27, 2008
Students at DL-B are taking a positive attitude challenge
Keeping a positive attitude can be harder than it looks, students at Des Lacs-Burlington High School are discovering.
Students have taken a challenge to keep a positive attitude and avoid making negative comments. They wear plastic bracelets on their right wrists until they slip up and say something negative. Then they have to switch it to the left wrist for the rest of the day. They�re on the honor system. Only the one wearing the bracelet can decide whether a comment is negative and warrants switching the bracelet to the left wrist.
�I had mine until nine o�clock last night and then my sister ...� said student Karalyn Kester. She started anew Friday morning, but then her brother provoked her and she had to switch the bracelet back to the left wrist.
Kids aren�t entirely sure whether they�re supposed to wear the bracelet at home as well as at school.
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Students have taken a challenge to keep a positive attitude and avoid making negative comments. They wear plastic bracelets on their right wrists until they slip up and say something negative. Then they have to switch it to the left wrist for the rest of the day. They�re on the honor system. Only the one wearing the bracelet can decide whether a comment is negative and warrants switching the bracelet to the left wrist.
�I had mine until nine o�clock last night and then my sister ...� said student Karalyn Kester. She started anew Friday morning, but then her brother provoked her and she had to switch the bracelet back to the left wrist.
Kids aren�t entirely sure whether they�re supposed to wear the bracelet at home as well as at school.
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Monday, October 1, 2007
Discover the power of Attitude
Attitude is the begining of our life. we live in the world that faces the atmosphere of anger , frustration, misunderstanding,hatred,and it will cause a lot of discomfort and sadness to our life , if we don't have the develop attitude to handle this situation in our daily life.
Is Attitude is so important and so much impact toward our life. Indeed, in my opinion is the major ingredient in maximise our life living to the fullest.
How will This Affect Or Change My Life. Will It Means Anything To My Success. Learn To
Discover The Power Of Positive ATTITUDE And Understand What Will This Insight Do To My Life!
GOD BLESS
Paul wong
Is Attitude is so important and so much impact toward our life. Indeed, in my opinion is the major ingredient in maximise our life living to the fullest.
How will This Affect Or Change My Life. Will It Means Anything To My Success. Learn To
Discover The Power Of Positive ATTITUDE And Understand What Will This Insight Do To My Life!
GOD BLESS
Paul wong
Sunday, July 22, 2007
WHO NEED NEW ATTITUDE
INSTANT
POSITIVE
ATTITUDE
One of the first and foremost thing to do to change your life is to change your ATTITUDE.
OUR attitude is fundamental to the success or failure that we experience in our life. Are You less successful than you would like to be ? Do you have the money you want ? Do you have the family you want ? Do you have the job you want ? If you’ve answered “no” to any question above, then you may want to take a look at your ATTITUDE , because so much depend on it !
THE IMPORTANCE OF ATTITUDE
Life is 10 percent what you make it and 90 percent how you take it. It is true. Now That 10
percent is major , but even bigger than that is what your ATTITUDE is. So, do everything that you can - action wise - to make your life an absolute success. But when you are done acting, you will only have what you have . It may be big or it may be little,but it is what you have to live with. The biggest key will be what your ATTITUDE is towards what your actions have brought to you.
One person will work and be happy with it. Another will work, achieve the same thing and have a terrible ATTITUDE about it . Who will achieve the most successful life ? You can bet it’s on the one with the best ATTITUDE. To different mind, the same world is a place of punishment, or a Heaven.
It is all in what value you give to it ! Another reason to keep mind that our ATTITUDE is so very Important is because often times the ATTITUDE we demonstrate is exactly what we will get back to US. Our ATTITUDE towards life determines life’s ATTITUDE towards us.
THE POSITIVE AND THE NEGATIVE
The same is true in every area of our live. Do you find that some people have a bad .........
ATTITUDE……toward you ? Maybe it’s because you have a bad ATTITUDE towards them. The old saying is true that you reap what you sow . If you are reaping bad ATTITUDE, you are probably sowing bad ATTITUDE. Take a closer look, and you may find the key to turning your life around. There is little different in people, but that little different makes a big different, That Little different is ATTITUDE.
The big different is whether it is positive or negative. Let’s face it, there is little different in
People physically or intellectually. But what does make the big different is your attitude. You can two People of similar background , education , skill and intelligence and find that one is the kind of person You are looking for because of a positive ATTITUDE while the other is a complete dud - ------- The Eternal pessimist!
SO , WHAT IS YOUR ATTITUDE ?
Is it possible to change your ATTITUDE ? Turn your life around , and walk towards the path
of “ SUCCESS “ ? Indeed the answer is “YES” , it depends on you. Each one of us has the
Ability and Capability to transform our life. Begin today by purposefully upgrade your ATTITUDE Through consistently reinforce yourself in the area you want to change for a period of 90 days Eg. In the area of relationship with others by the way you communicate and treating them with Trust and sincereness. Remember ATTITUDE IS A PROCESS THAT REQUIRE YOUR PATIENT TO FOLLOW THROUGH AND UPGRADE oldself into A NEWSELF THAT FILL WITH -----
SUCCESS ATTITUDE
FOR FURTHER INFORMATION PLS VISIT-http://www.attituteforsuccess.com/sop/index.php
PAUL WONG
POSITIVE
ATTITUDE
One of the first and foremost thing to do to change your life is to change your ATTITUDE.
OUR attitude is fundamental to the success or failure that we experience in our life. Are You less successful than you would like to be ? Do you have the money you want ? Do you have the family you want ? Do you have the job you want ? If you’ve answered “no” to any question above, then you may want to take a look at your ATTITUDE , because so much depend on it !
THE IMPORTANCE OF ATTITUDE
Life is 10 percent what you make it and 90 percent how you take it. It is true. Now That 10
percent is major , but even bigger than that is what your ATTITUDE is. So, do everything that you can - action wise - to make your life an absolute success. But when you are done acting, you will only have what you have . It may be big or it may be little,but it is what you have to live with. The biggest key will be what your ATTITUDE is towards what your actions have brought to you.
One person will work and be happy with it. Another will work, achieve the same thing and have a terrible ATTITUDE about it . Who will achieve the most successful life ? You can bet it’s on the one with the best ATTITUDE. To different mind, the same world is a place of punishment, or a Heaven.
It is all in what value you give to it ! Another reason to keep mind that our ATTITUDE is so very Important is because often times the ATTITUDE we demonstrate is exactly what we will get back to US. Our ATTITUDE towards life determines life’s ATTITUDE towards us.
THE POSITIVE AND THE NEGATIVE
The same is true in every area of our live. Do you find that some people have a bad .........
ATTITUDE……toward you ? Maybe it’s because you have a bad ATTITUDE towards them. The old saying is true that you reap what you sow . If you are reaping bad ATTITUDE, you are probably sowing bad ATTITUDE. Take a closer look, and you may find the key to turning your life around. There is little different in people, but that little different makes a big different, That Little different is ATTITUDE.
The big different is whether it is positive or negative. Let’s face it, there is little different in
People physically or intellectually. But what does make the big different is your attitude. You can two People of similar background , education , skill and intelligence and find that one is the kind of person You are looking for because of a positive ATTITUDE while the other is a complete dud - ------- The Eternal pessimist!
SO , WHAT IS YOUR ATTITUDE ?
Is it possible to change your ATTITUDE ? Turn your life around , and walk towards the path
of “ SUCCESS “ ? Indeed the answer is “YES” , it depends on you. Each one of us has the
Ability and Capability to transform our life. Begin today by purposefully upgrade your ATTITUDE Through consistently reinforce yourself in the area you want to change for a period of 90 days Eg. In the area of relationship with others by the way you communicate and treating them with Trust and sincereness. Remember ATTITUDE IS A PROCESS THAT REQUIRE YOUR PATIENT TO FOLLOW THROUGH AND UPGRADE oldself into A NEWSELF THAT FILL WITH -----
SUCCESS ATTITUDE
FOR FURTHER INFORMATION PLS VISIT-http://www.attituteforsuccess.com/sop/index.php
PAUL WONG
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